Account Manager

$55,000 - $65,000/Yr

Greentech Renewables NorCal - San Jose, CA

Full-time - Entry Level

San Jose, CA

About the position

The Account Manager at Greentech Renewables is responsible for overseeing specific customer accounts, ensuring positive customer experiences, and collaborating across various functions of the supply chain. This role combines elements of operations, customer service, supply chain management, and project management. The ideal candidate will be proactive, organized, detail-oriented, and relationship-focused, with opportunities for growth within the organization.

Responsibilities

• Proactive customer relationship management and continuous development of vendor relations
• Engage in pricing and availability discussions with team, customers, and vendors
• Create processes and strategies to help customers stay organized and informed
• Self-driven continuous learning and training in solar technology
• Provide insight into purchasing decisions based on customer conversations
• Develop an understanding of company operations and analyze data to increase operational efficiencies
• Ensure cohesion and a seamless flow between various departments
• Develop strategies to improve processes and streamline the supply chain
• Support the warehouse team with preparing and checking accuracy of solar project orders
• Other duties as assigned

Requirements

• Previous customer service and/or administrative experience (1+ years strongly preferred)
• Demonstrated ability to provide high level of customer service
• Stellar multitasking and prioritizing ability
• Strong communication skills, both written and verbal
• Team-oriented and highly motivated with strong collaboration skills
• Organized with strong problem-solving skills
• Initiative, self-motivation, and perseverance
• Computer proficiency

Nice-to-haves

• Solar experience preferred but not required

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance