Account Manager

$90,000 - $110,000/Yr

Captive Solutions & Options - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

About the position

As an Account Executive at Captive Solutions and Options, you will manage and develop key accounts while building strong relationships with brokers and employers. Your role is essential in delivering exceptional service, understanding client needs, and providing tailored solutions to ensure customer satisfaction and growth.

Responsibilities

• Serve as the main point of contact for brokers and employers, handling inquiries and maintaining high client satisfaction.
• Lead program administration and the onboarding process for new clients, ensuring smooth transitions.
• Address client concerns quickly and accurately to ensure a positive experience.
• Collaborate with internal teams to streamline administrative tasks, allowing more focus on relationship management.

Requirements

• 5-6 years of experience in an Account Manager role, preferably in a brokerage setting.
• Strong communication skills to handle multiple tasks while keeping clients informed and satisfied.
• Deep understanding of broker-client relationships with a strong history of managing these connections effectively.

Benefits

• Competitive compensation of $90,000-$110,000 based on experience, with potential for a retention bonus.
• Opportunities for professional development and advancement.
• Supportive work environment that values collaboration, efficiency, and innovation.
• Flexibility in work environment to prioritize efficiency and relationship building.