Account Manager

Enviroserve - Peoria, IL

Full-time - Mid Level

Peoria, IL

Real Estate

About the position

The Account Manager at EnviroServe is responsible for fostering strategic relationships with key customers to enhance long-term development and retention, ultimately maximizing revenue potential. This role involves overseeing a portfolio of assigned customers, developing new business opportunities, and leveraging industry knowledge to drive sales growth.

Responsibilities

• Serve as the primary contact point for customer account matters, working with operations to expand service offerings.
• Address and resolve issues impacting the development of business relationships.
• Negotiate and close customer service agreements to maximize profits while ensuring customer satisfaction.
• Identify and nurture strong relationships with key customers, recognizing opportunities for expansion.
• Travel throughout the assigned region to meet with existing and prospective customers to assess and manage their needs.
• Provide detailed and accurate reports on sales activities, including sales figures and strategies for growth.
• Consistently meet or exceed KPIs and sales targets established by the Sales Team.
• Collaborate with various internal teams to grow sales and maintain high customer satisfaction.
• Stay informed of environmental regulations and industry standards to provide knowledgeable guidance to customers.
• Develop and manage a pipeline of sales opportunities to achieve assigned annual sales goals.
• Perform customer site inspections and attend pre-bid meetings as needed.
• Collaborate with the VP of Sales to create and implement account plans.

Requirements

• High School Diploma or G.E.D.
• Excellent analytical skills and ability to interpret data.
• Strong negotiation and presentation skills.
• Strong verbal and written communication skills.
• Ability to manage multiple projects simultaneously while maintaining strong attention to detail.