Account Manager

Gfl Environmental - Traverse City, MI

Full-time

Traverse City, MI

Waste Management and Remediation Services

About the position

The Account Manager at GFL Industries is responsible for promoting and selling solid waste services to businesses and industrial establishments within a designated territory. This role involves identifying new market opportunities, maintaining relationships with existing customers, and developing strategies to outperform competitors. The Account Manager will prepare sales contracts, provide pricing information, and conduct waste stream analyses to enhance service offerings.

Responsibilities

• Aggressively solicit orders from current and prospective customers to maintain and increase customer base.
• Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs.
• Compile and manage lists of prospective customers in the ACT database for use in sales leads through cold-calling and other techniques.
• Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories.
• Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service.
• Develop and maintain working knowledge of solid waste product and equipment pricing, costs and application.
• Provide price quotes and credit terms to potential customers and prepare sales contracts.
• Consult Sales Manager or Facility/General Manager prior to deviating from book rates.
• Develop and exhibit proficiency in commercial placement, customer needs analysis, customer upgrades and customer retention.
• Demonstrate proficiency in preparation and organization of sales presentations to major accounts.
• Maintain awareness of the activities of all competitors.
• Assist with the identification and implementation of price increases for substandard accounts.
• Perform waste stream analysis to include estimation of volumes and recognition of waste streams requiring special handling or which can be recycled or diverted.
• Participate in business related meetings, conferences, social functions and civic organizations to boost the overall exposure of the Company.
• Court, cultivate, secure and act as liaison between large customers, municipal and governmental sector business.
• Assist in identifying acquisition candidates and participate in the acquisition of and merging with targeted businesses.
• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.

Requirements

• Bachelor's degree from a four (4) year college or university.
• Knowledge or experience in solid waste industry desired.
• Two (2) to three (3) years of sales experience with thorough knowledge of sales techniques.
• Possess a valid driver's license.
• Strong verbal communication and interpersonal skills.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical journals or governmental regulations.
• Ability to write reports, business correspondence and procedural manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to create, design and implement solutions to general and customer specific problems.
• Ability to interpret instructions furnished in written, oral, diagram or schedule form.
• Ability to self-direct various assigned initiatives and to work under limited supervision.