Account Manager

$42,000 - $80,000/Yr

HB SPRAGUE LLC - Seattle, WA

Full-time - Mid Level

Seattle, WA

About the position

The Account Manager at HB Sprague LLC is responsible for promoting and managing relationships with assigned accounts, ensuring client needs are met while adhering to company procedures. This role involves developing business plans, maintaining account profiles, and providing detailed status reports on account activities. The Account Manager will also participate in sales meetings and training opportunities, contributing to the overall success of the sales team.

Responsibilities

• Market and promote all of HB Workplaces products and services
• Coordinate appropriate resources to establish, maintain, and enhance our position within assigned accounts
• Respond quickly and professionally to client's needs while adhering to established procedures for conducting business
• Develop and promote a detailed business plan based on anticipated business for all assigned accounts
• Initiate and maintain account profile for all key accounts
• Submit, on a monthly basis, 90-day forecasts, specific opportunities, and A&D and identified project activity on all accounts assigned
• Provide team with detailed status reports from customer service on all account activity including all open orders, proposals, and projects
• Keep team informed of any problems or unresolved issues, changes in personnel, product standards, or competitive initiatives
• Attend all sales and team meetings
• Participate in all relevant training opportunities
• Submit all requested information in the time designated
• Other duties as assigned, duties are subject to change due to personal growth, organizational development, technological/industry advancements

Requirements

• Bachelor's degree from an accredited college or university with a concentration in professional sales, marketing or design preferred
• 2-5 years of proven sales account management experience - furniture industry experience extremely helpful
• Valid driver's license and personal vehicle required
• Strong written and verbal communication, interpersonal and customer-service skills
• Strong Microsoft Office Suite with ability to learn and use new computer programs/applications
• Good organizational, time management, customer service and problem-solving skills
• Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way
• Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts
• Ability to work effectively as part of a team ensuring efficiency of projects from start to finish
• Ability to read and understand floor plans and other related technical drawings
• Exercise flexibility, initiative, good judgment and discretion in handling confidential materials and matters as well as highly complex sales challenges

Benefits

• Wellness program
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Gym membership
• Life insurance