Account Manager

$124,800 - $145,600/Yr

Noble Hearts Hr Consulting - New York, NY

Full-time - Mid Level

New York, NY

About the position

The Account Manager position at a Security Company in New York City involves leading a team of security officers at a client site. This role is crucial as it serves as the main liaison between the client and the company, ensuring that security operations are efficient and effective. The Account Manager is responsible for staffing, training, and developing operational procedures to enhance productivity.

Responsibilities

• Supervising the day-to-day security operations of an assigned client site
• Managing a team of security officers, site supervisors, and shift supervisors
• Playing a key role in hiring, selection, and training of team members
• Coaching, developing, and supporting team members
• Managing shift scheduling and payroll
• Maintaining effective relationships with clients and employees
• Maintaining appropriate inventory levels of uniforms, equipment, supplies, and vehicles
• Producing audit reports such as Scheduling Activity, Training Summary, and Training Detail
• Developing and implementing operational procedures to maximize efficiency

Requirements

• High school diploma or GED
• 4+ years of security industry experience
• Strong interpersonal communication skills (written and spoken)
• Exceptional documentation skills
• Highly adept in Microsoft Suite and able to quickly learn assorted databases
• Project and priority management skills
• Flexibility and adaptability with a positive attitude

Nice-to-haves

• AA or bachelor's degree in Business Management

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling