Account Manager

$59,000 - $75,000/Yr

The Martin Group - Victor, NY

Full-time - Mid Level

Remote - Victor, NY

Specialty Trade Contractors

About the position

The Account Manager at The Martin Group is responsible for ensuring the overall success of assigned client accounts by meeting their needs and expectations on time and within budget. This role involves close collaboration with the Account Service team to develop strategies that align with client goals, while also maintaining effective communication and nurturing client relationships. The position requires a proactive approach to problem-solving and a commitment to personal growth and development.

Responsibilities

• Ensures all client's needs and expectations are met with projects that are on strategy, on time and within budget.
• Works closely with other members of the Account Service team to develop strategies to meet client goals and counsel clients in all areas of marketing.
• Responsible for daily communication with all appropriate internal contacts to maintain continuity of workflow and planning.
• Researches and stays abreast of the industry to provide seamless support to the client's team.
• Responsible for nurturing the client relationship for assigned accounts, owned between the client and the Agency.
• Attends client meetings and internal project status meetings, organizing and facilitating meeting agendas, reviews of financials, and progress to project deliverables.
• Writes first drafts of Creative/Brand/Project Briefs, Points of View (POVs), and agency recommendations to the client.
• Manages budgets, timelines, workflow, meetings, and status reports for projects from start to finish.
• Maintains accurate and timely client, pipeline, and forecast data.
• Guides projects through the agency, working with internal teams and clients (i.e., project management).
• Builds expertise in the TMG product offering utilized by assigned clients to help grow the relationship.
• Collaborates effectively internally and cross-departmentally to achieve Agency objectives.

Requirements

• Bachelor's degree in business, communications, marketing, advertising, or equivalent work experience required.
• Minimum of 2 years agency or client experience required.
• Experience with Microsoft Word, PowerPoint, and Excel is necessary.
• Strong organizational skills and ability to drive the team to achieve deadlines, milestones, and quality goals.

Nice-to-haves

• Agency experience preferred.

Benefits

• Health savings account
• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching