Account Manager

$75,000 - $85,000/Yr

Michelli Measurement Group - Savannah, GA

Full-time - Mid Level

Savannah, GA

Merchant Wholesalers, Durable Goods

About the position

We are seeking a dynamic and motivated Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and developing strong relationships with clients in the Industrial Weighing and Measurement sector.

Responsibilities

• Manage a portfolio of client accounts, ensuring high levels of customer satisfaction and retention
• Identify and develop new business opportunities through warm calling and networking
• Negotiate service agreement scope and pricing with clients to secure profitable accounts
• Work closely with the sales and operations team to develop strategies for increasing market share and driving revenue growth
• Perform daily sales, marketing, and follow-up activities to generate sales of industrial scales, weighing systems, laboratory balances and force measurement equipment
• Create Sales Quotations based on understanding of customer needs and/or in response to RFPs/RFQs
• Use a CRM system and company specific apps/tools on a daily basis to log customer visits, quotes, and other relevant sales data
• Meet sales goals set forth by the Regional Sales Manager
• Routinely report on the status of accounts and transactions
• Follow up on company provided or factory provided sales leads
• Understand and comply with Corporate Quality Management System objectives and processes
• Be a source for information from the field relating to safety, products, competitors, markets, etc.
• Attend sales training sessions
• Participate in the on-call rotation for salesmen
• Occasionally assist service personnel with installations

Requirements

• Minimum 3 years of experience in account management in industrial sales
• Proven track record of managing complex accounts, achieving growth goals, and high levels of customer satisfaction
• Excellent verbal and written communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders
• Strong proficiency in MS Office or Google Suite and familiarity with industry-specific software
• Results-driven with a strategic mindset and strong business acumen
• Detail oriented with strong organizational and project management skills
• Electrical and mechanical aptitude, basic understanding of electronic and mechanical concepts
• Ability to read and understand sales equipment specifications and basic technical manual procedures
• Strong problem-solving skills and a proactive approach to addressing challenges

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching