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Account Manager
TrueBlue - Effingham, IL
posted about 2 months ago
About the position
The Account Manager at TrueBlue Inc. is a pivotal role responsible for overseeing site operations and managing significant annual revenues. This position involves maintaining strong client relationships, leading recruitment efforts, and ensuring compliance with organizational and federal regulations. The Account Manager will also be tasked with guiding the service team's daily operations and implementing safety programs, making it essential for the candidate to possess strong management and interpersonal skills.
Responsibilities
- Manage and provide guidance to the service team's daily operations
- Responsible for actively building and maintaining a strong client relationship
- Lead recruiting efforts to ensure sufficient staff levels
- Oversee the process of interviewing, hiring, orientation, and training
- Provide guidance or manage associate performance
- Oversee scheduling, attendance, and shift meetings
- Payroll approval and processing
- Trend analysis and financial forecasting
- Develop and implement a safety program
- Audit and regularly report on KPIs to ensure all policies are executed in accordance with federal and organizational regulations
Requirements
- High School diploma or GED with 3+ years of process management experience
- Highly effective personnel and process management skills and techniques
- Proven skills and knowledge on training, coaching, and performance evaluation
- Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
- Strong communication skills, both oral and written
- Ability to solve complex problems, including finance
- Strong interpersonal and customer service skills
- Exceptional attention to detail
Benefits
- 6 paid holidays
- 1 paid floating holiday
- up to 15 days of Paid Time Off per year
- Medical/Dental/Vision insurance
- Company-matching 401(k)
- Employee Stock Purchase Program
- Tuition Reimbursement
