Account Manager

$49,920 - $49,920/Yr

Robert Half - Dallas, TX

Full-time - Entry Level

Dallas, TX

Administrative and Support Services

About the position

The Account Manager serves as a strategic partner to customers, clients, and members, focusing on meeting their healthcare needs and enhancing value as a trusted advisor. This role involves managing existing accounts, fostering long-term relationships, and identifying opportunities for growth by expanding services and improving efficiency and profitability.

Responsibilities

• Develop account relationships with contacts at multiple levels within customer organizations.
• Identify opportunities to further penetrate accounts by selling LHH's diverse portfolio of services.
• Design solutions and help customers solve their benefit challenges.
• Oversee successful completion of day-to-day commitments.
• Collaborate with account leadership to develop strategies.
• Identify issues and consult with the customer to determine the best course of action and implement solutions.
• Manage customer expectations through the creation and utilization of metrics.
• Collaborate on creating business reviews and contribute to or lead customer meetings.
• Other duties as assigned.

Requirements

• Strong relationship management skills with the ability to engage with multiple stakeholders.
• Experience in account management or a similar role.
• Ability to identify and solve customer benefit challenges.
• Excellent communication and collaboration skills.
• Proficiency in developing strategies and metrics for account management.

Nice-to-haves

• Experience in the healthcare industry.
• Knowledge of benefit solutions and services.
• Previous sales experience.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan