Account Manager

$55,000 - $75,000/Yr

Landcare - Boynton Beach, FL

Full-time - Mid Level

Boynton Beach, FL

Administrative and Support Services

About the position

LandCare is seeking an Account Manager to play a crucial role in managing and nurturing client relationships while driving customer satisfaction and retention. This position involves collaboration with various teams to ensure high standards of service and effective communication, as well as identifying new business opportunities within the industry.

Responsibilities

• Drive customer satisfaction and retention by understanding the individual needs of our customers.
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving.
• Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment.
• Provide organizational management, leadership, and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions.
• Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives and are accurately and appropriately priced.
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers.
• Actively prospect for potential clients and pursue new business relationships.
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers.

Requirements

• Bachelor's degree
• Experience in customer retention
• Mid-level experience in account management

Benefits

• Profit sharing
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching