Quest Diagnostics

posted 4 months ago

Part-time
Ambulatory Health Care Services

About the position

The Account Receivable Analyst II position is a critical role within the corporate operations team, specifically focused on billing and accounts receivable functions. This role is designed for a detail-oriented individual who can oversee the billing system and manage accounts effectively. The analyst will provide direction and support to Accounts Receivable Coordinators, ensuring that they have the necessary guidance to perform their duties efficiently. This includes providing performance input to the Senior Staff Accountant, which is essential for maintaining high standards within the team. In addition to overseeing the day-to-day operations of the accounts receivable process, the analyst will be responsible for ensuring that standard operating procedure documentation is maintained. This is crucial for consistency and compliance within the accounts receivable processes. The role also involves administering third-party billing, which requires a thorough understanding of billing practices and the ability to manage relationships with external partners. The analyst will conduct monthly audits, researching problem accounts and resolving issues, particularly with customers who are past due and nearing collection status. This requires strong analytical skills and the ability to communicate effectively with both internal teams and external customers. The position also involves overseeing the Accounts Receivable Call Center, acting as a liaison between Care360 Enrollment & Sales, and performing month-end close duties related to accounts receivable, including journal entry responsibilities. Additionally, the analyst will handle Level 1 collection responsibilities and provide management with ad-hoc accounts receivable reports, which are essential for strategic decision-making. This role is ideal for someone who thrives in a dynamic environment and is looking to contribute to the efficiency and effectiveness of the accounts receivable function.

Responsibilities

  • Oversee billing system and accounts
  • Provide direction and support to Accounts Receivable Coordinators
  • Provide performance input of the Accounts Receivable Coordinators to the Sr. Staff Accountant
  • Ensure standard operating procedure documentation is maintained for Accounts Receivable processes
  • Administer 3rd party billing
  • Review monthly audit and research problem accounts and resolve them with assistance from Director
  • Oversee Accounts Receivable Call Center
  • Act as a liaison between Care360 Enrollment & Sales
  • Perform month end close duties applicable to Accounts Receivable including Journal Entry responsibilities
  • Handle Level 1 Collection responsibilities
  • Provide management with ad-hoc AR reports

Requirements

  • 3-5 years of collection and accounts receivable experience
  • Associates Degree
  • Bachelor's Degree
  • Proficiency in Microsoft Teams and other Microsoft Office programs
  • Strong confidentiality, listening, and problem resolution skills
  • Ability to multitask
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