Synnex - Greenville, SC
posted about 2 months ago
The Accounts Receivable Analyst plays a crucial role in maintaining the collection, reconciliation, and resolution of assigned Accounts Receivable balances for a large dynamic technology organization. This position operates within a fast-paced environment, where the analyst is responsible for professionally collecting and reconciling Accounts Receivable balances in a timely and accurate manner, ensuring that targeted metrics are consistently achieved. The role requires a proactive approach to managing accounts, with a focus on maintaining strong relationships with customers while ensuring compliance with company policies and procedures. In this role, the analyst will perform account reconciliations with minimal guidance, utilizing their knowledge of account reconciliation and credit procedures. They will research accounts receivable histories for both new and existing customers, and will be responsible for contacting customers to gather payment information, identifying and addressing any payment blocks that may arise. The analyst must be vigilant in recognizing red flags in accounts and escalating issues to management as necessary. Resolving discrepancies and managing open issues for timely resolution is a key responsibility, as is processing applications within compliance guidelines. The analyst will also be expected to research invoice and credit memo histories accurately, and be available for on-call support during non-standard hours when required. This role demands strong organizational skills, effective communication, and the ability to adapt to change while managing stress under deadlines. Attention to detail and confidentiality are paramount when handling sensitive information, and the analyst must be comfortable with extended periods of immobility and phone communication. The ability to learn and adapt quickly to new systems and technologies is also essential for success in this position.