Account Receivable Associate

$39,728 - $55,536/Yr

White Cap International - Santa Ana, CA

posted 2 months ago

Full-time
Santa Ana, CA
Food Services and Drinking Places

About the position

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. As an Accounts Receivable Associate, you will be responsible for the routine maintenance of accounts receivable calculations and records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. You will maintain vendor compliance and acceptable customer service levels, ensuring that all financial transactions are accurately recorded and processed in a timely manner. This role requires a keen attention to detail and the ability to work independently while also collaborating with team members to resolve any discrepancies or issues that may arise. Your day-to-day responsibilities will include computing and recording interest charges, refunds, and similar items, as well as preparing accurate account statements. You will perform basic data entry and conduct general research within the department systems to update and maintain account information. Supporting customer requests for special billing services will also be a key part of your role. You will coordinate and follow up with service centers regarding missing COD checks, research unapplied payments, and track short payments from customers to determine the need for rebilling or balance write-off. Additionally, you will analyze exceptions, review correspondence for follow-up, and route unresolved items to the appropriate departments. Verifying data entry of account information in multiple systems and performing clerical functions necessary to support the Accounts Receivable Department will also be part of your responsibilities.

Responsibilities

  • Computes and records interest charges, refunds and similar items and responsible for the accurate preparation of account statements.
  • Performs basic data entry and general research of data within the department systems necessary to update and maintain account information.
  • Supports customer requests for special billing services.
  • Coordinates/follows up with service centers regarding missing COD checks and records and distributes COD checks to customers.
  • Researches unapplied payments, notifies customers, records responses, and processes refund/application requests.
  • Tracks and researches short payments from customers to determine need for rebilling or balance write off.
  • Analyzes exceptions, reviews correspondence for follow-up and routes unresolved items to the appropriate departments.
  • Verifies data entry of account information in multiple systems. Clears and matches account information.
  • Performs clerical functions necessary to support the Accounts Receivable Department.

Requirements

  • HS Diploma or GED strongly preferred.
  • Generally 2-5 years of experience in area of responsibility.
  • Specialized skills training/certification may be required.

Nice-to-haves

  • Customer-service oriented
  • Attention to details
  • Possesses initiative to perform research on customer issues
  • Able to work independently and with minimal supervision
  • Account Receivable knowledge
  • Sense of urgency

Benefits

  • Pay rate - $19.10 USD per hour
  • Pay Range: $19.10-$26.70 Hourly
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