Confidential - Birmingham, MI

posted about 2 months ago

Full-time - Mid Level
Birmingham, MI

About the position

We are seeking an Accounts Receivable/Back Office Support Specialist to join our team at our corporate office in Birmingham, MI. This full-time contract position offers a salary range of $45,000 to $50,000 per year. The successful candidate will be responsible for managing and maintaining accurate records of all accounts receivable, ensuring timely payments from vendors, and providing excellent customer service. The ideal candidate will have a strong background in accounting, general human resources office tasks, and possess exceptional analytical and organizational skills. In this role, you will manage and process all accounts receivable transactions, including invoicing, billing, and payment tracking. You will perform account analysis to identify and resolve discrepancies and delinquent accounts, utilizing accounting software such as QuickBooks to maintain accurate financial records and generate reports. Providing excellent customer service is crucial, as you will address any customer inquiries or concerns regarding their accounts through various communication channels including calls, emails, and texts. Additionally, you will conduct wholesale billing and collections, ensuring timely payment for purchased product orders. Your proficiency in Microsoft Excel and analytical skills will be essential for accurately categorizing and tracking accounts receivable transactions, as well as performing data analysis related to retail operations performance. You will operate with efficiency and accuracy, using your 10 key typing skills to quickly and accurately process transactions. Collaboration with other team members will be key to ensuring seamless day-to-day operations, and you will also assist the HR team with various onboarding tasks as needed.

Responsibilities

  • Manage and process all accounts receivable transactions, including invoicing, billing, and payment tracking.
  • Perform account analysis to identify and resolve discrepancies and delinquent accounts.
  • Utilize accounting software such as QuickBooks to maintain accurate financial records and generate reports.
  • Provide excellent customer service, addressing any customer inquiries or concerns regarding their accounts (call, email, text).
  • Conduct wholesale billing and collections, ensuring timely payment for purchased product orders.
  • Utilize Microsoft Excel & analytical skills to accurately categorize and track accounts receivable transactions, and data analysis related to retail operations performance.
  • Operate with efficiency and accuracy, using 10 key typing skills to quickly and accurately process transactions.
  • Collaborate with other members of the team to ensure seamless day-to-day operations.
  • Work with the HR team to help process various onboarding required tasks (minimal).

Requirements

  • 5 years of experience in accounts receivable or related field.
  • Proficiency in accounting software such as QuickBooks and Microsoft Excel.
  • Strong analytical skills and attention to detail.
  • Excellent customer service skills.
  • Ability to maintain accurate and organized financial/clerical records.
  • Experience with customer billing and A/R collections.
  • Strong data entry skills.

Nice-to-haves

  • Experience in general human resources office tasks.
  • Familiarity with collection management.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
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