Account Representative - State Farm Agent Team Member

$48,800 - $73,200/Yr

Danny Chung - State Farm Agency Intern - Skokie, IL

Full-time - Entry Level

Skokie, IL

About the position

The Account Representative - State Farm Agent Team Member plays a crucial role in the daily operations of the agency, focusing on building and maintaining customer relationships. This position involves marketing State Farm insurance and financial services products, ensuring customer satisfaction, and contributing to the growth of the agency through proactive engagement with clients.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Requirements

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing client relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Benefits

• Salary plus commission
• Signing bonus
• Training & development
• Bonus based on performance
• Opportunity for advancement