Account Representative

$29,120 - $31,200/Yr

Superior Auto - Hartford City, IN

Full-time - Entry Level

Hartford City, IN

51-100 employees

Repair and Maintenance

About the position

The Account Representative at Superior Auto Inc. is responsible for providing exceptional customer service and building professional relationships with customers. This role is crucial for the company's success, focusing on effective communication and proactive collection efforts. The position offers a supportive work environment with no late-night hours and opportunities for professional growth.

Responsibilities

• Provide superior customer service to clients.
• Build and maintain professional relationships with customers.
• Communicate effectively with customers regarding their accounts.
• Proactively manage collection efforts to meet company goals.
• Adjust task lists and schedules based on business needs.

Requirements

• High school diploma or equivalent.
• 1-2 years of customer service experience.
• Valid state driver's license with limited moving violations within the last 3 years.
• Proficient computer skills.
• Ability to communicate effectively.

Nice-to-haves

• Experience in resolving customer issues.
• Ability to de-escalate difficult situations.
• Willingness to learn and adapt to new ideas.
• Team collaboration skills.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Vision insurance