Account Research Specialist
Real Time Resolutions Inc•Dallas, TX
258d
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About The Position
The Account Research Specialist is responsible for investigating and resolving customer disputes and complaints received directly by Real Time Resolutions (RTR) or through regulatory portals such as the Better Business Bureau, Credit Reporting Bureaus, and the Consumer Financial Protection Bureau (CFPB). This is a support-focused role that involves minimal direct customer contact, limited to written correspondence. The Specialist plays a critical role in ensuring compliance, maintaining data accuracy, and supporting customer satisfaction through detailed research and documentation.
