Account Service Representative

About the position

As an Account Service Representative at C Spire, you will be part of a dynamic, sales-focused team dedicated to providing exceptional customer experiences in retail locations. This role emphasizes a commitment to innovation, technology, and continuous improvement, with a strong focus on achieving sales goals and delivering connectivity solutions to customers.

Responsibilities

• Provide exceptional customer service and support in retail locations.
• Achieve sales goals in wireless, home services, and business sales.
• Stay current on the latest technology and devices to assist customers effectively.
• Work collaboratively with team members to dominate the telecommunications industry.
• Engage in continuous improvement and operational excellence.

Requirements

• One year of customer service or sales experience, or a bachelor's degree or equivalent.
• Excellent communication skills.
• A passion for technology and staying updated on the latest devices and plans.
• Ability to work an irregular schedule, including evenings and Saturdays.

Nice-to-haves

• Two or more years of experience in sales or customer-facing solutions in a fast-paced or retail environment.
• Proven track record of goal attainment and professional advancement.

Benefits

• 401(k)
• Dental insurance
• Employee stock ownership plan
• Health insurance
• Tuition reimbursement
• Vision insurance