Account Specialist

$30,000 - $65,000/Yr

Puget Sound Dental Claim Support - Savannah, GA

Full-time - Entry Level

Remote - Savannah, GA

Executive, Legislative, and Other General Government Support

About the position

The Account Specialist at Dental Claim Support plays a vital role in the insurance billing operations within the dental revenue cycle management sector. This position focuses on ensuring accurate and timely processing of insurance claims, collaborating with various stakeholders, and maintaining high standards of client service and data integrity. The role requires a detail-oriented individual with technical proficiency in practice management software and a strong understanding of dental billing processes.

Responsibilities

• Understand the entire dental revenue cycle, ensuring timely and accurate posting of insurance payments.
• Provide extensive knowledge of laws and regulations of dental coding and posting.
• Prepare and submit clean claims to insurance companies daily, minimizing timely filing denials.
• Investigate and accurately resolve claim rejections promptly, reducing insurance aging report numbers.
• Demonstrate proficiency in the use of dental practice management software.
• Maintain a high level of accuracy in insurance billing techniques and documentation.
• Collaborate effectively with internal teams, external partners, and clients.
• Identify and address revenue cycle management challenges promptly and effectively.
• Manage relationships with external vendors to ensure quality service.
• Provide exceptional service to clients, addressing inquiries and concerns.

Requirements

• 2+ years dental insurance billing experience.
• Knowledge of dental terminology and effective dental revenue cycle management techniques.
• High School diploma or GED; some college coursework preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook, etc.).
• Well-organized, clear communicator, diligent work ethic, and proficient computer skills.

Nice-to-haves

• Experience with Google Drive.
• Ability to multi-task effectively.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance