Account Success Manager

$72,231 - $80,121/Yr

Peak Performance Group - Vancouver, WA

Full-time - Mid Level

Vancouver, WA

Insurance Carriers and Related Activities

About the position

The Account Success Manager at Peak Performance Group is a pivotal role focused on building and maintaining strong client relationships while ensuring the effective execution of sales strategies. This position involves acting as a trusted advisor to clients, driving satisfaction, and supporting their growth objectives through proactive communication and strategic planning.

Responsibilities

• Manage and maintain client accounts, ensuring smooth execution of sales initiatives.
• Develop and implement account strategies to drive client success and exceed key performance indicators (KPIs).
• Serve as the primary point of contact for clients, providing regular updates and addressing any concerns.
• Collaborate with internal teams to align resources and deliver on client objectives.
• Analyze account performance metrics, identifying opportunities for optimization and growth.
• Work closely with clients to understand their needs and customize solutions accordingly.
• Assist in preparing sales reports, presentations, and recommendations for client accounts.
• Identify opportunities for upselling and cross-selling to maximize revenue.
• Stay up-to-date with industry trends, market conditions, and competitor activities to provide strategic insights.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in account management, sales consulting, or client success roles.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships.
• Analytical mindset with experience in managing KPIs and performance metrics.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
• Strong problem-solving skills and a proactive approach to client engagement.
• Experience in the sales, marketing, or telecommunications industries is a plus.

Nice-to-haves

• Experience in the sales, marketing, or telecommunications industries is a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance