This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Account Supervisor
$85,000 - $95,000/Yr
Total Quality - New York, NY
posted 2 months ago
Full-time - Mid Level
Remote - New York, NY
Food Services and Drinking Places
About the position
The Account Supervisor at IW Group is responsible for leading high-profile PR and marketing accounts with a focus on multicultural engagement, particularly with Asian/Pacific Islander communities. This role involves overseeing strategy, managing client relationships, and guiding a dedicated team to execute impactful campaigns that connect brands with diverse audiences.
Responsibilities
- Lead an integrated team for multiple brands, driving strategic brand objectives through impactful campaigns.
- Establish and maintain strong, trust-based relationships with senior-level clients.
- Manage and oversee client expectations, identify growth opportunities, and champion agency-client success.
- Build and sustain a high-performing team culture across strategy, creative, production, PR, and activation.
- Develop and implement innovative solutions, participating actively in strategy reviews and client presentations.
- Manage dynamic accounts, including retail and integrated brand campaigns.
- Set clear objectives for direct reports and oversee workflow to optimize productivity.
- Guide team development through coaching, feedback, and knowledge-sharing.
- Foster a collaborative team environment that supports cross-disciplinary excellence.
Requirements
- Bachelor's degree from an accredited institution.
- Minimum of 5+ years of professional experience, including at least 3 years in a client-facing, managerial role.
- Strong client relations skills and a commitment to authentic relationships.
- Excellent verbal, written, and editing communication abilities.
- Proficiency in organizational skills with an ability to manage deadlines effectively.
- Passion for and understanding of multicultural communities, with a focus on Asian/Pacific Islander engagement.
- Familiarity with social media platforms, MS Office, and basic digital tools.
Nice-to-haves
- Experience in multicultural marketing, particularly engaging Asian/Pacific Islander audiences.
- Language skills in Chinese (Mandarin/Fujian) or Vietnamese.
Benefits
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
