Account Supervisor

$60,000 - $75,000/Yr

Red Circle Agency - Minneapolis, MN

Full-time - Senior

Remote - Minneapolis, MN

11-50 employees

Professional, Scientific, and Technical Services

About the position

The Account Supervisor at Red Circle Agency is a senior role responsible for overseeing all Account Service staff on assigned accounts and managing client relationships. This position focuses on ensuring client satisfaction and account success while meeting the agency's profitability goals. The Account Supervisor will lead a team, manage project delivery, and maintain open communication with clients and internal stakeholders.

Responsibilities

• Manage client relationships by being sufficiently informed and personally involved, ensuring sound planning, timely service, and exceptional quality creative.
• Manage the planning, scheduling and delivery of a variety of media, design and production assets.
• Project management.
• Manage overall growth and development of assigned accounts.
• Meet profit goals on assigned accounts.
• Keep executive management informed of the status of assigned accounts, problems, plans and meetings, as well as involving management personnel at key times.
• Ensure the timely development and execution of plans, campaigns, and projects to assure client's goals for revenue, growth, and brand awareness are achieved.
• Plan, develop, and defend agency budget recommendations, work goals, measurements, and training requirements necessary to provide both quality and profitable service to clients.
• Plan, develop, and defend client budget recommendations, marketing goals, measurements, to assure assigned clients achieve success.
• Maintain awareness and control situations which may lead to diminished client-agency relationships.
• Maintain open and complete communication of client issues with functional leaders and corporate management.
• Provide leadership/motivation and convey the vision and values of the Agency to the assigned staff.

Requirements

• Bachelor's Degree in marketing, advertising, or communications
• 8+ years' experience in advertising/marketing
• Understanding of integrated marketing mix
• Experience onboarding new clients and developing fully integrated agency relationships
• Skilled communicator with the ability to be efficient and positive, and balance client and agency advocacy appropriately and effectively
• Experience in writing and managing contracts and proposals
• Understanding the balance of client and company success
• Willingness to travel for in-person client meetings

Nice-to-haves

• Experience in agency, accounts, and/or gaming (5 years preferred)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance