Account Supervisor

$41,600 - $41,600/Yr

ABM Industries - Rison, AR

Full-time - Mid Level

Rison, AR

Specialty Trade Contractors

About the position

The Account Supervisor is responsible for managing client relationships, leading a team to execute projects, and ensuring the delivery of high-quality services that meet client expectations. This role involves overseeing account operations, fostering team collaboration, and identifying opportunities to grow client accounts. The Account Supervisor serves as the primary point of contact for clients, ensuring satisfaction and the successful completion of objectives.

Responsibilities

• Act as the primary liaison between clients and the organization, ensuring effective communication and understanding of client needs.
• Build and maintain strong, long-lasting relationships with clients to foster trust and satisfaction.
• Address client concerns and provide timely resolutions to ensure a positive experience.
• Supervise and mentor account team members, providing guidance and support to achieve team objectives.
• Delegate tasks effectively, ensuring that deadlines and quality standards are met.
• Conduct regular team meetings to discuss progress, challenges, and strategies for improvement.

Requirements

• Experience in client relationship management and account supervision.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve conflicts and address client concerns effectively.

Nice-to-haves

• Experience in the service industry.
• Familiarity with project management tools.

Benefits

• 401(k) with company match after six months of employment.
• Comprehensive benefits package.