Account Systems Administrator - TS/SCI w/Poly

$39 - $52/Yr

NES Associates - Annapolis Junction, MD

Full-time - Mid Level

Annapolis Junction, MD

Professional, Scientific, and Technical Services

About the position

Transform technology into opportunity as a Systems Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Technician III you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team.

Responsibilities

• Resolves technical requests from self-service tickets in support of internal and/or outside customers.
• Creates, deletes and modify customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
• Must be able to multi-task and possess good communication and customer service skills.

Requirements

• Education: Associates of Arts/Associates of Science
• Required Experience: 3+ years of related experience
• Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
• Security Clearance Level: TS/SCI w/Poly

Nice-to-haves

• Preferred Skills: Ticketing System, Active Directory, Customer Service
• Certification: Security+, A+ or Net+

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from