Account Technology Strategist- Retail

About the position

The Strategic Account Technology Strategist - Retail at Microsoft plays a pivotal role in forming and executing strategic partnerships with major retail customers. This position involves collaborating with various teams, including engineering and corporate executives, to drive business transformation through innovative technology solutions. The strategist acts as a thought leader, synthesizing industry insights to manage high-impact customer accounts and ensure the adoption of Microsoft technologies, ultimately creating business value for customers.

Responsibilities

• Act as a thought leader for synthesizing business and industry insights to manage high-impact customer accounts.
• Collaborate with global teams to gather information on customers and anticipate their business challenges.
• Set overall business and technical strategy for customer accounts and identify opportunities to pursue.
• Articulate how Microsoft technology will meet future business needs and enable long-term growth for customers.
• Drive customer technology engagement through thought leadership and regular briefings to executive stakeholders.
• Establish best practices for account planning and align with consumption goals to inform objectives.
• Create and drive opportunities based on industry best practices and develop a plan to qualify sales opportunities.
• Build collaborative visions with customers to leverage AI and Industrial Metaverse technologies.
• Contribute to the creation of long-term technological and business roadmaps for strategic accounts.
• Maintain expertise in Microsoft's product landscape to address customer needs and drive impactful solutions.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 9+ years of relevant experience.
• 5+ years experience designing and implementing solutions using Azure.
• Strong understanding of industry best practices and effective application.
• Effective communication and presentation skills.
• Ability to work collaboratively with various teams and stakeholders.

Nice-to-haves

• Bachelor's Degree in a related field AND 16+ years of relevant experience.
• 7+ years experience in digital transformation or using technology to drive customer business outcomes.
• 6+ years experience in business consulting, consultative selling, or change management.
• 7+ years experience leading technical, support, and/or partner teams.

Benefits

• Health insurance
• Dental insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development
• Tuition reimbursement
• Employee discount programs