Accounting Associate - Accounts Receivable

Medpro Group - Fort Wayne, IN

Full-time

Fort Wayne, IN

1,001-5,000 employees

Insurance Carriers and Related Activities

About the position

Meet MedPro Group. We're an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should. In this role, you will track and manage check payments, ensuring proper application of client payments and performing any needed payment or reinstatement follow-ups. You will monitor for credits on clients' accounts and perform refunds as needed. Additionally, you will perform monthly reconciliations of uncashed refund checks for resolution and reissue. Managing basic client account inquiries from customers or distribution partners, you will resolve any account discrepancies and coordinate with internal departments to conduct basic research and resolve transaction discrepancies that result in billing issues. Following accounts receivable standard operating procedures is essential, as is performing basic account audits and analyses. You will also support special projects as assigned by your manager and perform other duties as assigned.

Responsibilities

• Track and manage check payments.
• Ensure proper application of client payments and perform any needed payment or reinstatement follow-ups.
• Monitor for credits on clients' accounts and perform refunds as needed.
• Perform monthly reconciliations of uncashed refund checks for resolution and reissue.
• Manage basic client account inquiries from customers or distribution partners, resolving any account discrepancies.
• Coordinate with internal departments to conduct basic research and resolve transaction discrepancies that result in billing issues.
• Follow accounts receivable standard operating procedures.
• Perform basic account audits and analyses.
• Support special projects as assigned by manager.
• Perform other duties as assigned.

Requirements

• Associate Degree in Finance, Accounting or Business.
• 1+ years of accounts receivable experience.
• Customer service experience preferred.
• Ability to maintain complete confidentiality and discretion in business relationships with customers and agents.
• Motivation, adaptability and ability to manage multiple priorities.
• Ability to deal effectively and collaborate with all employees and external business contacts while conveying a positive, service oriented attitude.
• Good communication skills (interpersonal, written and electronically).
• High attention to detail with a quality focus.
• Ability to work well in a team environment.
• Basic analytical and audit experience.
• Basic experience in Excel required.

Benefits

• Maternity & Paternity Leave
• 401K Plan
• Health Insurance
• Generous PTO package
• Hybrid work model
• Wellness plan
• Multiple 401k options with 4% company matching