Accounting Office Administrator

$60,000 - $70,000/Yr

American Society Of Employers - Novi, MI

Full-time

Novi, MI

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Our client is seeking a detail-oriented and organized Office Administrator to join their team. The ideal candidate will have experience in a small to medium-sized accounting firm and will be responsible for completing a variety of support tasks at a high level. This includes processing completed tax returns for delivery to clients, assisting customers, and understanding incoming caller questions and concerns, routing them to the proper accounting staff member. The candidate should also be able to process payroll tax returns, although this role does not include management-level duties. In this position, the Office Administrator will play a crucial role in ensuring the smooth operation of the office. Responsibilities will include maintaining organized and accurate records of office activities and client interactions, providing general administrative support to the team, and managing office supplies. The candidate will also be expected to assist customers with inquiries and provide excellent customer service, ensuring that all interactions are handled professionally and efficiently. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational skills and the ability to multitask effectively. They will work collaboratively with team members and provide support as needed, contributing to the overall success of the accounting firm.

Responsibilities

• Process completed tax returns for delivery to clients, ensuring accuracy and timely distribution.
• Provide general administrative support to the team, including filing, data entry, correspondence, and office supply management.
• Maintain organized and accurate records of office activities and client interactions.
• Assist customers with inquiries and provide excellent customer service.
• Route incoming calls to the appropriate staff member efficiently.

Requirements

• 4+ years of experience in an office administration role within a small to medium-sized accounting firm is required.
• Strong organizational skills, attention to detail, and the ability to multitask effectively.
• Excellent verbal and written communication skills, with a focus on customer interface and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and hands-on experience with accounting software, preferably the Thomson Reuters Suite and QuickBooks.
• Ability to work collaboratively with team members and provide support as needed.
• Experience processing payroll tax return documents preferred.
• High school diploma or GED required.
• Associate's degree in Accounting, Business or a related course of study preferred.

Nice-to-haves

• Experience processing payroll tax return documents preferred.