Aston Carter - Los Alamitos, CA

posted 4 days ago

Full-time - Entry Level
Los Alamitos, CA
Administrative and Support Services

About the position

The Accounting Specialist will be responsible for managing accounts receivable processes, including establishing payment terms, collecting payments, and assisting with billing and payables. This role requires effective communication and collaboration with various departments to ensure timely collection and resolution of account discrepancies.

Responsibilities

  • Make collection calls and/or send correspondence to solicit payment on overdue accounts and take all necessary actions to collect.
  • Provide customer service with updates regarding collection issues, process account adjustments, and resolve account discrepancies.
  • Process customer credit applications to determine credit worthiness.
  • Monitor and maintain all customer accounts, including customer calls, account adjustments, and small balance write-offs.
  • Perform customer reconciliation and process credit customers in a timely manner.
  • Reduce delinquency for assigned accounts and maintain records of all delinquent accounts, bankruptcies, and credit risks.
  • Prepare and file collections paperwork on approved accounts, enlisting the efforts of sales, program management, and senior management when necessary to accelerate the collection process.
  • Communicate and follow up effectively with sales and customer service departments regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with colleagues and customers.
  • Perform other assigned tasks and duties necessary to support the Accounting Department, including training as an Accounts Payable back-up.
  • Manage customers on the On Hold, COD, and Cash Advance List.
  • Reconcile customer disputes as they pertain to payment of outstanding balances and cash receipt postings.

Requirements

  • A high school diploma or associate degree in accounting or related field is preferred.
  • 2-5 years of accounting experience, with an emphasis on AR/Collection and payables.
  • Knowledge of Billing and Collections procedures.
  • Accounts Receivable/Collections knowledge and experience.

Nice-to-haves

  • Strong attention to detail, goal-oriented.
  • Commitment to excellent customer service.
  • Excellent written and verbal communication abilities.
  • Ability to prioritize and manage multiple responsibilities.

Benefits

  • Contract-to-Hire position with a duration of 6 Month contract period before permanent placement.
  • Fully onsite position with a 9/80 schedule (every other Friday off).
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