Kansas State University - Manhattan, KS

posted about 2 months ago

Part-time - Entry Level
Remote - Manhattan, KS
Educational Services

About the position

The Accounting Specialist position at Kansas State University is a part-time role focused on managing all aspects of accounts receivable for the Veterinary Health Center. This position plays a crucial role in evaluating client accounts, accepting various forms of payments, reconciling cash drawers and receipts, and assisting clients with their account needs. The specialist will work closely with the business manager to address any client queries or issues that may arise, including non-payment or delayed payments. Given the sensitive nature of the work, the specialist must communicate effectively with clients who may be facing unexpected medical expenses or the loss of a pet. The role requires working during evening and weekend shifts, making it essential for candidates to be flexible with their availability. The responsibilities include cashier duties such as evaluating patient accounts, accepting payments, maintaining cash drawer accuracy, and reconciling sales receipts. Additionally, the specialist will monitor client accounts for irregularities, research and resolve queries, and collaborate with the business manager to address outstanding payment issues. The position also involves assisting with the generation and distribution of client invoices and statements, ensuring that all billing errors are corrected promptly. Kansas State University values diversity and inclusion, actively seeking individuals who contribute to a collegial environment. The university is committed to promoting the Principles of Community, which emphasizes respect, cooperation, and understanding among all members of the university community.

Responsibilities

  • Evaluate patient accounts to ensure all transactions have posted to the account
  • Accept payments (cash/credit card/check/CareCredit) from clients
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cash drawer and request additional change as needed
  • Reconcile cash drawers and sales receipts at required points and end of shift
  • Review/Correct the Daily Payment Report (DYPY) at required points
  • Communicate with clients via face to face/phone/email with sensitivity and understanding
  • Answer client questions, explain policies and available payment options
  • Work with manager on client payment problems and/or credit issues as needed
  • Monitor client account details for non-payments, delayed payments and other irregularities
  • Research and resolve client queries when needed
  • Track and work with the Business Manager resolving outstanding payment issues
  • Follow up on collection and allocation of payments
  • Collaborate with the Business Manager in resolution of problematic situations with client financial issues
  • Assist with monthly generation of client invoices and statements when needed
  • Call/communicate with clients that have past due balances at 30/60 days and document communication

Requirements

  • High school diploma
  • 6 months of relevant experience

Nice-to-haves

  • Bachelor's degree in business or related field
  • 2-3 years of experience in cashiering or accounts receivable area
  • Ability to calculate sales and change quickly
  • Accountability and accuracy in reconciling sales receipts
  • Oriented toward serving others and helping clients
  • Exceptional client-service skills
  • Excellent verbal communication
  • Ability to work in a fast-paced, stressful environment
  • Attention to detail
  • Knowledge of point-of-sale systems

Benefits

  • Health insurance
  • Life insurance
  • Retirement plans
  • Paid time off - vacation, sick, and holidays
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