Kansas State University - Salina, KS
posted about 2 months ago
The Accounting Specialist position at the Veterinary Health Center is a part-time role focused on managing all aspects of accounts receivable. This includes evaluating client accounts, accepting various forms of payments, reconciling cash drawers and receipts, and assisting clients with their account needs. The specialist will work closely with the business manager to address any client queries or issues that may arise, such as non-payment or delayed payments. Given the sensitive nature of the work, the specialist must communicate effectively and empathetically with clients, who may be dealing with unexpected medical expenses or the loss of a pet. In this role, the specialist will perform cashier duties, which involve evaluating patient accounts to ensure all transactions are accurately posted. They will accept payments in cash, credit card, check, or CareCredit, calculate and return change as necessary, and maintain adequate change denominations in the cash drawer. The specialist will also reconcile cash drawers and sales receipts at required intervals and review the Daily Payment Report to ensure accuracy. Client communication is key, as the specialist will need to explain policies and payment options while providing exceptional service. Additionally, the specialist will monitor client accounts for non-payments and delayed payments, research and resolve client queries, and collaborate with the Business Manager to address outstanding payment issues. They will follow established procedures for processing receipts and collections, assist with generating client invoices and statements, and communicate with clients regarding past due balances. This position requires a commitment to accuracy and a focus on client service, making it essential for the specialist to work effectively as part of the accounts receivable team.