Brown & Brown - Meridian, MS

posted about 2 months ago

Full-time - Entry Level
Meridian, MS
Insurance Carriers and Related Activities

About the position

The Accounts Coordinator for Employee Benefits at Brown & Brown, Inc. is responsible for supporting a team of Account Managers in managing employee benefits accounts. This role involves updating plan attributes, communicating with insurance carriers, and generating personalized forms for customers. The position emphasizes teamwork and requires strong communication and customer service skills.

Responsibilities

  • Support a team of Account Managers
  • Review and update plan attributes in the Benefits Account Management System following each renewal
  • Work with carriers to request materials for customers and follow up on previous requests
  • Support Account Managers with processing adds, terms or changes to employee enrollments
  • Communicate with carriers regarding customer billing discrepancies or simple claims issues
  • Generate personalized forms for each customer
  • Review carrier contracts for accuracy
  • Draft employee communications materials for peer review by Account Managers
  • Request information from insurance carriers on behalf of customers
  • Read and respond to all emails within 1 business day
  • Maintain an appropriate level of confidentiality of information processed
  • Attend in-house educational sessions/classes as requested by leadership
  • Perform any other tasks deemed necessary by the department

Requirements

  • High school diploma or equivalent required
  • Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
  • Strong oral and written communication skills
  • Exceptional customer service and interpersonal skills
  • Demonstrated critical thinking and problem-solving skills
  • Willingness to obtain Life & Health License

Benefits

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k) with company contribution
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Student Loan Repayment Program
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