Accounts Payable Business Operations Analyst

$52,520 - $76,149/Yr

CommonSpirit Health - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

1,001-5,000 employees

Hospitals

About the position

CommonSpirit Health is seeking an Accounts Payable Business Operations Analyst to join our team. This role is crucial in ensuring the smooth operation of our Accounts Payable (AP) processes across our extensive network of healthcare facilities. The AP Service Delivery Analyst will be responsible for coordinating high-level tasks that include training staff, identifying and implementing process improvements, and addressing potential internal control weaknesses. This position requires a comprehensive understanding of integrated AP system applications and full-cycle Accounts Payable processes, as well as the ability to work independently while supporting a collaborative team environment. In this role, you will proactively manage AP cases, ensuring timely and accurate invoice payments by providing updates to vendors and internal employees. You will conduct root cause analyses to identify solutions for operational issues, thereby enhancing the efficiency of the Accounts Payable Service Center (APSC). Additionally, you will be tasked with identifying internal control weaknesses and presenting actionable recommendations to AP leadership. Your contributions will also include identifying opportunities for process improvements and providing training to both new and existing team members. The ideal candidate will possess strong analytical and organizational skills, with a keen attention to detail and a results-driven mindset. You will be expected to analyze, interpret, and summarize complex financial transactions and accounting records, while also demonstrating the ability to troubleshoot and problem-solve in a fast-paced environment. Strong relationship-building skills and effective communication abilities are essential for success in this role, as you will be working closely with various stakeholders to ensure the success of the team and the organization as a whole.

Responsibilities

• Proactively manage AP cases and provide updates to vendors and internal employees to resolve issues preventing timely invoice payment.
• Perform root cause analysis and identify potential solutions to enhance operational efficiency.
• Identify internal control weaknesses and develop/present recommendations to AP leaders.
• Identify process improvement opportunities and provide actionable solutions.
• Provide training to new and existing team members as needed.
• Create and update standard operating procedures (SOP) to support team success.
• Assist with escalated cases and provide resolutions for long-term success.
• Perform other duties as assigned by leadership.

Requirements

• Associates of Arts or Bachelor of Science is preferred, or equivalent work experience.
• At least 5-7 years of experience in Accounts Payable, preferably in a large multi-facility healthcare organization.
• Detail-oriented and results-driven with strong analytical and organizational skills.
• Ability to analyze, interpret, and summarize complex financial transactions and accounting records.
• Proven ability to troubleshoot and problem-solve in a fast-paced environment.
• Strong relationship-building, teamwork, and follow-up skills.
• Excellent written, oral, and presentation communication skills.
• Proficiency in Microsoft Office products such as Word, Excel, and PowerPoint.