Accounts Payable Clerk/Customer Service

Link Logistics - Edison, NJ

Full-time - Entry Level

Edison, NJ

Truck Transportation

About the position

The Accounts Payable Clerk/Customer Service role at Link Logistics Inc. is a full-time position focused on managing vendor payments and providing customer service support. The position requires attention to detail and the ability to work both independently and collaboratively within a team. The ideal candidate will contribute to the daily operations of the Service Center, ensuring accuracy in accounts payable processes and high levels of customer satisfaction.

Responsibilities

• Monitor and manage accounting email inboxes
• Approve, enter and upload AP invoices into CW (accounting software)
• Review AP statements for accuracy and discrepancies
• Manage vendor approvals and enter vendor information into CW
• Issue and mail AP checks to vendors
• Monitor and manage customer service email inbox
• Respond to customer inquiries via phone and email regarding shipping, tracking, and service issues
• Assist customers with problem resolution and escalate issues if necessary
• Collaborate with team members to ensure a high level of customer satisfaction

Requirements

• Proficient in Microsoft Excel including advanced formulas and data analysis tools
• Proficiency in Outlook and Word
• Minimum of 1+ year AP experience
• Excellent communication skills
• Strong analytical and problem-solving skills
• Cargowise knowledge is a plus

Benefits

• Competitive salary based on experience
• Generous PTO policy
• Paid Health insurance with options for higher coverages
• Retirement plan
• Opportunities for professional development and advancement