Accounts Receivable/Accounts Payable Agent

Expeditors - Hazelwood, MO

Full-time

Hazelwood, MO

10,001+ employees

Support Activities for Transportation

About the position

Expeditors is seeking a highly motivated and reliable Accounts Receivable/Accounts Payable Agent to support all aspects of our accounting department. This role is crucial in managing accounts receivable and/or accounts payable functions within a fast-paced and team-oriented environment. The ideal candidate will possess an intermediate level of knowledge in Microsoft Excel, along with excellent oral and written communication skills. A proven history of providing exceptional customer service at all levels is essential for success in this position. The work environment at Expeditors is characterized by professionalism, leadership, and a friendly atmosphere, which fosters an innovative, customer service-based approach to logistics. In this role, you will be responsible for performing weekly customer contact on past due accounts, ensuring that collection efforts are documented with detailed notes in the collection system. You will review open accounts weekly with the department manager to identify problem accounts or disputed invoices, following up through email and telephone to resolve issues effectively. Building key relationships with customers and internal staff is vital to your success in this position. Additionally, you will assist with process improvements related to problematic accounts, process credits, issue refunds to customers, and conduct audits of vendor invoices. Matching amounts in the proprietary accounts payable system to vendor invoices, issuing payments, and reconciling monthly vendor accounts will also be part of your responsibilities. You will support the Accounting Department with miscellaneous projects and assignments as needed, contributing to the overall efficiency and effectiveness of the team.

Responsibilities

• Perform weekly customer contact on past due accounts in a high volume and fast paced environment
• Provide up to date detailed collection notes listing actions on each invoice in the collection system
• Review open accounts for collection efforts weekly with department manager
• Proactively identify problem accounts or disputed invoices and follow up queries via email/telephone to effectively resolve issues through building key relationships with customers and internal staff
• Assist with process improvements related to problematic accounts and work directly with manager for process resolution
• Process credits and issue refunds to customers weekly
• Review and audit of vendor invoices
• Match amounts in proprietary A/P system to vendor invoices
• Issue payments to vendors
• Reconcile and resolve problem invoices and monthly vendor reconciliation
• Build key relationships with vendors in order to quickly resolve invoice issues
• Retrieve and research information as needed
• Support Accounting Department with miscellaneous projects and assignments

Requirements

• Strong analytical skills
• Detail-oriented
• Outstanding organizational skills
• Ability to communicate clearly both verbally and through email
• Intermediate level Microsoft Excel
• 10 Key by touch

Benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program