Bunn-O-Matic Corporation - Springfield, IL

posted 2 months ago

Full-time - Entry Level
Springfield, IL
Merchant Wholesalers, Durable Goods

About the position

The Accounts Receivable Administrator is a vital role within Bunn-O-Matic Corporation, responsible for managing the day-to-day credit operations of customer accounts. This position involves maintaining detailed records of accounts receivable and overseeing collection matters. The administrator will communicate account information to various stakeholders, including customers, sales managers, and the Director of Credit and Collections. The role requires a proactive approach to ensure that customer accounts are managed effectively and that any issues are resolved promptly. In this position, the Accounts Receivable Administrator will review and approve orders for shipment based on the customer's accounts receivable status. They will maintain accurate records for both commercial and international customers, ensuring that all account activities are documented and communicated effectively. Daily communication with internal and external customers at all levels is essential to provide updates on account status and to address any inquiries or concerns. The administrator will also be responsible for setting up new customer account records and working patiently with customers to resolve any paperwork or payment issues. Regular reviews of past due accounts will be conducted in collaboration with the Director of Credit & Collections and sales managers. The role includes preparing correspondence for delinquent accounts that require special handling and reviewing accounts that may need to be recommended for write-off. Additionally, the Accounts Receivable Administrator will participate in quality improvement and lean processes within the company, handle multiple assignments, and take on special projects as requested. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively both verbally and in writing with team members across the organization.

Responsibilities

  • Review and approve orders to ship based upon customer's accounts receivable status
  • Maintain accurate accounts receivable records for customers; commercial and international
  • Communicate daily with internal and external customers at all levels regarding account status and activity
  • Set up new customer account records
  • Work patiently and courteously with customers to resolve paperwork and payment issues
  • Review weekly customer past due accounts with the Director of Credit & Collections and sales managers
  • Prepare correspondence on delinquent accounts requiring special handling
  • Review accounts to be recommended for write off and assist in the report preparation
  • Effectively communicate, both verbally and in writing, with team members at all levels within the organization
  • Handle multiple assignments and project load
  • Participate in the company quality improvement and lean processes
  • Perform special projects, assignments, or other duties as requested.

Requirements

  • Associates degree in business administration or related field preferred
  • Experience with SAP software and/or Salesforce is a plus
  • Minimum two years of previous collections and receivables work experience preferred including accounts receivable collections - commercial
  • Knowledge of SAP software
  • Ability to research and analyze data as a manner of problem-solving
  • Ability to handle simultaneous requests
  • Ability to effectively work cross-functionally with strong collaboration skills
  • Detail-oriented with the ability to rapidly learn and communicate new process recommendations and technologies
  • Ability to identify issues/opportunities and recommend solutions
  • Strong analytical, written, and verbal communications skills
  • Proficiency in Excel
  • Well-organized
  • Ability to set priorities and complete work on time and within budget
  • Well-developed interpersonal skills and excellent attendance record required.

Nice-to-haves

  • Experience with Salesforce
  • Experience with SAP software

Benefits

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid sick time
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance
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