Krispy Kreme - Winston-Salem, NC

posted 3 months ago

Full-time - Entry Level
Winston-Salem, NC
Food Manufacturing

About the position

The Accounts Receivable Trade and Franchise Analyst at Krispy Kreme will be an integral part of the Shared Services Accounts Receivable Department. This position encompasses multiple roles including Franchise Accounts Receivable Collector, Franchise Application Specialist, and Franchise Miscellaneous Billing Specialist. The Analyst will be responsible for applying DFD and SBT collections and deductions, maintaining contact with the DFD/SBT Sales Force, retailers, and both domestic and international franchisee contacts to address potential collections issues or bad debt. The role requires diligent tracking and management of all accounts receivables, deductions, and trade allowances within the Oracle sub-ledger. In this position, the Analyst will maintain tracking and verification related to DFD/SBT trade allowances and deductions, focusing on domestic and international franchise collections efforts for past due accounts. The goal is to secure acceptable payment arrangements that effectively reduce delinquency. The Analyst will take appropriate actions, involving select management when necessary, to protect Krispy Kreme's assets and minimize credit exposure. Individual delinquency goals will be assigned by the Shared Services Management Team, and the Analyst will be responsible for analyzing the Accounts Receivable Aging schedule to identify past due accounts and payment trends. Prioritizing past due accounts for collection efforts and preparing status reports on aged receivables will also be key responsibilities. Additionally, the Analyst will assist with domestic and international franchise receipt applications and miscellaneous franchise billings, along with other duties as assigned.

Responsibilities

  • Maintain tracking and verification related to DFD/SBT trade allowances and deductions.
  • Conduct domestic and international franchise collections efforts concerning past due accounts and secure acceptable payment arrangements to reduce delinquency.
  • Take appropriate actions by involving select management to protect Krispy Kreme assets or minimize credit exposure.
  • Maintain individual delinquency goals assigned by the Shared Services Management Team.
  • Analyze Accounts Receivable Aging schedule to identify past due accounts and payment trends.
  • Prioritize past due accounts for collection efforts and prepare status reports on aged receivables.
  • Assist with domestic and international franchise receipt applications.
  • Assist with miscellaneous franchise billings.
  • Perform other duties as assigned.

Requirements

  • College degree or equivalent related experience preferred.
  • Strong communication skills, both verbal and written.
  • Proficient in Microsoft Suite - Outlook, Excel, Word.
  • Experience with Oracle (ERP) is preferred.
  • Attention to detail is essential.
  • Strong mathematical skills are required.
  • Ability to operate a 10-key calculator.
  • Strong analytical and problem-solving skills.
  • Ability to use judgment and make thorough decisions.
  • Ability to work with set deadlines.

Nice-to-haves

  • Experience in accounts receivable or collections is a plus.
  • Familiarity with financial reporting and analysis.

Benefits

  • Comprehensive benefits (medical, vision, and dental insurance)
  • Employee discount program
  • 401K plan
  • Paid Time Off (PTO) and "dream" days
  • Company events
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • FSA/HSA Plans
  • Pet Insurance
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