Prestige Brands Holdings - Tarrytown, NY

posted 4 months ago

Full-time - Entry Level
Tarrytown, NY

About the position

The Accounts Receivable (AR) Deduction Analyst at Prestige Consumer Healthcare plays a crucial role in managing and resolving deductions related to accounts receivable. This position requires a detail-oriented individual who thrives in a fast-paced, high-volume environment. The AR Deduction Analyst will be responsible for reviewing assigned accounts, addressing past due invoices, and managing open deductions. The role demands excellent organizational skills, the ability to prioritize tasks, and a commitment to meeting deadlines. Strong communication skills are essential, as the analyst will interact with various departments and customers to resolve claims effectively. In this position, the analyst will download aging reports weekly to monitor assigned accounts and ensure timely follow-up on past due invoices. They will collaborate with the Trade Promotion team on co-op claims and work with other departments to address various types of claims, including fines, recalls, returns, and markdowns. The analyst will also be responsible for preparing claims for credit as outlined in standard operating procedures (SOPs) and maintaining accurate records in the customer’s SAP account. The role requires a proactive approach to managing claims and maintaining good working relationships with internal and external stakeholders. The ideal candidate will have a minimum of three years of experience in deduction resolutions and be proficient in Excel, including the ability to create and maintain spreadsheets, write formulas, and utilize pivot tables and Vlookup/Xlookup functions. Familiarity with cash applications, credit entries, EDI transactions, and offsets is also necessary. The AR Deduction Analyst must maintain a professional demeanor and ensure compliance with Sarbanes-Oxley (SOX) regulations. Additionally, the analyst should be willing to take on ad hoc projects and cross-train with other departments as needed.

Responsibilities

  • Constantly review assigned accounts by downloading aging reports weekly.
  • Address all past due invoices and open deductions promptly.
  • Respond to all emails in a timely manner.
  • Collaborate with the Trade Promotion team on co-op claims and other departments as needed.
  • Pull Proof of Delivery (POD) documents for shortage or skipped invoices as required.
  • Present invalid shortage claims to customers for reimbursement and process valid claims accordingly.
  • Prepare claims for credit as outlined in SOPs and contact customers for unauthorized deductions.
  • Ensure timely addressing of claims after creation and maintain good working relationships with stakeholders.
  • Maintain shared databases with updated contacts and portal passwords.
  • Extract stored data for assigned accounts as necessary.
  • Maintain accurate notes and updates on claims and invoices in the customer's SAP account.
  • Clear offsets daily or as necessary to match paybacks to open deductions.

Requirements

  • Associates or BA/BS degree strongly preferred.
  • Minimum of 3 years' experience in deduction resolutions.
  • Prior experience with SAP highly desirable.
  • Proficient in Excel, Outlook, and Word.
  • Detail-oriented with excellent communication skills.
  • Must be SOX compliant.
  • Willingness to take on ad hoc projects.
  • Willingness to cross-train with other department functions.

Nice-to-haves

  • Experience with cash applications, credit entries, EDI transactions, and offsets.
  • Ability to read, analyze, and interpret general business periodicals and technical procedures.
  • Ability to write reports, business correspondence, and procedure manuals.

Benefits

  • Competitive salary range of $63,000 - $67,000.
  • Comprehensive benefits package.
  • Annual discretionary performance bonus.
  • Hybrid work schedule allowing remote work on Mondays and Fridays.
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