Tmg Gases - College Station, TX
posted about 2 months ago
EspriGas is seeking an Accounts Receivable Analyst to join our team in College Station, TX. This full-time position is ideal for individuals with a few years of experience in Accounts Receivable who are looking to advance their careers. The Accounts Receivable Analyst will be responsible for managing and maintaining a portfolio of customer accounts, ensuring timely payments, and fostering strong relationships with customers. The role involves proactively contacting customers with past due balances, resolving discrepancies, and providing necessary support to maintain these relationships. In this position, you will utilize Salesforce and Microsoft Navision to maintain small to medium accounts. You will be expected to communicate effectively with account holders, whether through verbal communication or written messages, to request payments and resolve inquiries. Additionally, you will research and resolve account discrepancies and past due amounts, providing customer statements as requested using Excel and system resources. Compliance with all applicable regulations and internal performance standards is crucial while collecting accounts. Establishing rapport with supply partners is also a key responsibility, as you will be requesting proof of deliveries, conducting cylinder audits, and resolving any inquiries or discrepancies. Timely responses to inquiries and calls are essential to provide an exceptional customer experience. You will need to keep current on our business practices and manage a daily workload effectively, consistently meeting deadlines to ensure high-quality service.