Accounts Receivable Analyst

$57,013 - $66,019/Yr

Robert Half - Charlotte, NC

posted 2 months ago

Full-time - Entry Level
Charlotte, NC
Administrative and Support Services

About the position

We are offering a contract to hire employment opportunity for an Accounts Receivable Analyst in Charlotte, North Carolina. In this role, you will be a key player in our finance team, focusing on ensuring the timely and accurate collection of payments from our customers. You will also play a vital role in monitoring and managing customer accounts and initiating appropriate actions as needed. This position is essential for maintaining the financial health of the organization and requires a proactive approach to customer engagement and account management. As an Accounts Receivable Analyst, you will proactively engage with customers who have past due invoices to facilitate prompt payment resolution. You will be responsible for recommending write-offs after thorough evaluation and analysis, ensuring that all customer inquiries regarding their invoices and account balances are addressed in a timely and accurate manner. Additionally, you will administer the client credit card payment process effectively and efficiently, working closely with the Sales team to determine the best approach for certain customers. Collaboration is key in this role, as you will work with collections agencies for accounts requiring attention and monitor customer payment patterns to identify potential issues that may delay payment. You will escalate any issues related to collections to Sales and/or Management to ensure no delay in payments. Your responsibilities will also include applying customer payments to open invoices accurately and assisting other members of the accounting team during month-end close. This role requires proficiency in accounting software systems, CRM, and Enterprise Resource Planning (ERP) solutions, as well as familiarity with Accounts Payable (AP), Accounts Receivable (AR), Billing Functions, and Cash Activity.

Responsibilities

  • Proactively engage with customers with past due invoices for prompt payment resolution.
  • Recommend write-offs after thorough evaluation and analysis.
  • Respond to customer inquiries regarding their invoices and account balances in a timely and accurate manner.
  • Administer the client credit card payment process effectively and efficiently.
  • Work closely with the Sales team to determine the best approach for certain customers.
  • Collaborate with collections agencies for accounts requiring attention.
  • Monitor customer payment patterns and identify potential issues that may delay payment.
  • Escalate any issues related to collections to Sales and/or Management to ensure no delay in payments.
  • Apply customer payments to open invoices accurately.
  • Assist other members of the accounting team during month-end close.

Requirements

  • Proficiency in accounting software systems and ADP - Financial Services.
  • Proficient in using Customer Relationship Management (CRM) systems.
  • Familiarity with ERP - Enterprise Resource Planning and ERP Solutions.
  • Ability to perform Accounting Functions effectively.
  • Experience in handling Accounts Payable (AP) and Accounts Receivable (AR).
  • Knowledge and experience in Billing Functions.
  • Ability to manage Cash Activity efficiently.
  • Understanding of the principles and applications of financial data analysis.
  • Strong analytical skills to identify trends and patterns in accounts receivable data.
  • Excellent communication skills to interact with clients and internal teams.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a high level of accuracy in preparing and entering financial information.
  • Strong problem-solving skills to resolve billing discrepancies and reconcile accounts.
  • Ability to multitask, prioritize, and manage time effectively.
  • Advanced skills in Microsoft Office Suite, particularly Excel.

Nice-to-haves

  • Bachelor's degree in Accounting, Finance, or a related field preferred.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Vision insurance
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