Accounts Receivable Analyst

$46,842 - $68,578/Yr

University of Chicago - Park Ridge, IL

Full-time - Entry Level

Park Ridge, IL

Educational Services

About the position

The Accounts Receivable Analyst at the University of Chicago is responsible for supporting the revenue cycle team by managing various aspects of physician revenue cycle billing. This role involves communication with departments, patients, payers, and external entities to ensure accurate claims processing, cash collection, and accounts receivable reduction. The analyst will also lead the Cash Application and Credit Resolution team, train new employees, and handle escalated patient issues.

Responsibilities

• Serve as Cash Application and Credit Resolution Team Lead.
• Train new employees and review workflows with current employees.
• Work with Manager/Business Analyst to maintain and update workflows, training documents, and procedures.
• Review and correct potential payment posting issues identified by the follow up staff.
• Review and correct/resolve patient escalated issues.
• Review and educate team on how to handle problematic accounts.
• Ensure all eligible payments, denials, and correspondence received are posted correctly and timely, including manual lockbox and ACH payments.
• Perform revenue cycle activities to resolve account balances, including manual payment/denial/correspondence posting, resolving remittance errors, and handling credit balances.
• Follow up with payors and/or vendor websites to obtain documentation not received with payment.
• Fill in as needed on daily inflow of work to accommodate staff absences.
• Correspond with internal and external constituents to obtain appropriate documentation and/or information to resolve accounts.
• Make insurance follow-up phone calls to payers and update/process accounts/claims for submission to third parties.
• Research missing payments via invoices routed to Epic WQs by follow up staff.

Requirements

• High School Diploma required.
• Previous experience with physician billing required.
• Previous Epic Experience preferred.
• Previous experience using electronic medical records systems preferred.
• Previous experience with diagnosis and CPT coding terminology required.
• Previous experience working with third party payor rules, procedures and policies in physician billing required.
• Medical terminology certification preferred.
• PC experience and MS Office (Word and Excel) required.
• Ability to communicate effectively in English, both orally and in writing required.
• Ability to use or learn to use a range of position related software applications required.

Nice-to-haves

• Medical terminology certification preferred.
• Previous Epic Experience preferred.
• Previous experience using electronic medical records systems preferred.

Benefits

• Health insurance coverage
• Paid holidays
• Flexible scheduling
• Professional development opportunities