Accounts Receivable Analyst

Electrolux - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

10,001+ employees

Machinery Manufacturing

About the position

The Accounts Receivable Analyst plays a crucial role in managing customer portfolios within a Global Shared Service environment, ensuring that receivables are paid within the terms of sale. This position is based in Charlotte, NC at the North America Headquarters of Electrolux Group. The analyst will be responsible for fully managing accounts in their assigned Accounts Receivable portfolio, which includes issuing customer statements, spearheading collection efforts, and collaborating with Sales team members to resolve customer disputes. The role requires daily interaction with both customers and internal business partners, emphasizing the importance of effective communication and problem-solving skills. In this position, the Accounts Receivable Analyst will utilize the HighRadius collection tool to perform accounts receivable duties, working closely with the remote Shared Services Team to enhance collections and minimize the company's exposure to unpaid receivables. Daily tasks will involve analyzing past due accounts, following up on collection efforts through various communication channels, and identifying reasons for non-payment. The analyst will also participate in weekly aging review meetings with the AR Supervisor, providing updates on past due accounts and invoices. Additionally, the role involves reviewing orders on credit hold, maintaining communication with the AR Supervisor, Credit, and Sales Departments, and using analytical skills to recommend resolutions for past due invoices and disputed items. The Accounts Receivable Analyst will compile documentation for audits, assist with month-end close activities, and contribute to special projects as needed. This position requires a self-starter with a keen eye for detail and a commitment to continuous learning, as well as the ability to work independently with limited supervision.

Responsibilities

• Manage assigned customer portfolios in a Global Shared Service environment to ensure receivables are paid within terms of sale.
• Issue customer statements and spearhead collection efforts.
• Collaborate with Sales team members to resolve customer disputes.
• Work with the remote Shared Services Team to identify and resolve deductions within established timeframes.
• Analyze past due accounts daily and follow up on collection efforts by contacting customers regarding past due invoices.
• Identify reasons for non-payment and develop plans with customers and Sales to resolve issues.
• Attend weekly aging review meetings with the AR Supervisor and provide updates on past due accounts.
• Review orders on credit hold and work through issues to ensure timely release of orders.
• Maintain communication with AR Supervisor, Credit, and Sales Departments regarding order release issues.
• Use problem-solving skills to recommend resolutions for past due invoices and disputed items.
• Compile and organize documentation for internal and external audits.
• Assist in areas outside of core responsibilities, including leading or participating in special projects.
• Create and process credits and adjustments as needed.
• Handle customer and sales requests professionally and in a timely manner.

Requirements

• Bachelor's degree in Business, Finance, Accounting, or a related field is required.
• 1 or more years of business experience in a relevant field.
• Intermediate and/or advanced Excel skills, including experience with V-Looks, H-Looks, and Pivot tables.
• Ability to manage large complex customers in a Shared Service environment.
• Strong analytical skills to pull and analyze data for issue resolution.
• Ability to multi-task, work under deadlines, and prioritize effectively.
• Self-starter with initiative and a desire for continuous learning.
• Attention to detail and accuracy is imperative.

Nice-to-haves

• Experience with HighRadius collection tool.
• Familiarity with customer relationship management (CRM) systems.

Benefits

• Support for ongoing education and skill development.
• Health insurance coverage.
• Paid holidays and vacation time.
• Flexible scheduling options.
• Employee discount programs.