Accounts Receivable Analyst

$46,842 - $68,578/Yr

Acord Solutions Group - Chicago, IL

Full-time - Entry Level

Chicago, IL

Professional, Scientific, and Technical Services

About the position

The Accounts Receivable Analyst is responsible for assisting the revenue cycle team with routine physician revenue cycle billing. This role involves communication and collaboration with various departments, patients, payers, and external entities to process claims, collect cash, and reduce accounts receivable (AR). The analyst will lead the Cash Application and Credit Resolution team, train new employees, and ensure timely and accurate posting of payments and denials.

Responsibilities

• Serve as Cash Application and Credit Resolution Team Lead.
• Train new employees and review workflows with current employees.
• Work with Manager/Business Analyst to maintain and update workflows, training documents, and procedures.
• Review and correct potential payment posting issues identified by the follow-up staff.
• Review and correct/resolve patient escalated issues.
• Review and educate team on how to handle problematic accounts.
• Ensure all eligible payments, denials, and correspondence received are posted correctly and timely.
• Perform revenue cycle activities to resolve account balances, including manual payment/denial/correspondence posting.
• Follow up with payors and/or vendor websites to obtain documentation not received with payment.
• Correspond with internal and external constituents to obtain appropriate documentation and/or information to resolve accounts.
• Make insurance follow-up phone calls to payers and update/process accounts/claims for submission to third parties.
• Research missing payments via invoices routed to Epic WQs by follow-up staff.

Requirements

• High School Diploma required.
• Previous experience with physician billing required.
• Previous Epic Experience preferred.
• Previous experience using electronic medical records systems preferred.
• Previous experience with diagnosis and CPT coding terminology required.
• Previous experience working with third party payor rules, procedures and policies in physician billing required.
• PC experience and MS Office (Word and Excel) required.
• Ability to communicate effectively in English, both orally and in writing required.

Nice-to-haves

• Medical terminology certification preferred.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling