Accounts Receivable Analyst

$41,392 - $60,715/Yr

KeHE Distributors - Elkton, FL

posted 7 months ago

Full-time - Entry Level
Elkton, FL
Merchant Wholesalers, Nondurable Goods

About the position

The Accounts Receivable Analyst at KeHE is a pivotal role that focuses on monitoring the aging of customer receivables and proactively resolving open accounts receivable balances in a timely manner. This position requires establishing credibility within the organization and making decisive actions that align with the company's priorities. The role is designed for individuals who thrive in a people-first culture and are committed to good living, good food, and good service. The analyst will be responsible for creating and managing a resolution process, ensuring that account reconciliations are maintained using an analytical approach. Monthly productivity goals and currency objectives must be accomplished, and the analyst will manage a portfolio of accounts that includes customer calls, resolution process development, account adjustments, reconciliations, and monthly reporting. In addition to these responsibilities, the Accounts Receivable Analyst will analyze large amounts of data and present findings effectively. This role requires broad conceptual judgment, initiative, and the ability to deal with complex accounts receivable aging. The analyst will work directly with customers regarding delinquent payments, investigate discrepancies, and make recommendations for resolving issues related to customer deductions. Professional service is paramount, especially when addressing sensitive issues and resolving both internal and external customer concerns. The analyst will also hold monthly conference calls with Sales Management to communicate the status of customer accounts and provide feedback on collection techniques. The position demands knowledge of collection procedures, policies, and standards, as well as a solid understanding of General Accounting Principles. The Accounts Receivable Analyst may also be involved in or lead special projects as time and capabilities allow, contributing to the continuous improvement of the Accounts Receivable process.

Responsibilities

  • Monitor the aging of customer receivables and take corrective action to resolve open accounts receivable balances.
  • Create and manage a resolution process for accounts receivable.
  • Establish and maintain account reconciliations using an analytical approach.
  • Accomplish monthly team productivity goals and currency objectives.
  • Monitor and maintain a portfolio of accounts, including customer calls and resolution process development.
  • Analyze large amounts of data and present analysis effectively.
  • Work directly with customers regarding delinquent payments and investigate discrepancies.
  • Make recommendations for collections efforts and escalate issues with customer accounts to management.
  • Hold monthly conference calls with Sales Management regarding the status of customer accounts.
  • Review collection techniques and provide feedback to management.

Requirements

  • High School diploma or GED; Bachelor degree preferred.
  • Minimum of 3 years business to business accounts receivable experience.
  • Basic understanding of 3rd party invoice portal systems.
  • Intermediate to Advanced knowledge of MS Office products, especially Excel.

Nice-to-haves

  • Experience with Customer Service and transportation systems.
  • Knowledge of proof of deliveries, shortages, damages, and deduction resolution.
  • Superior analytical, data mining, and report creation skills.
  • Excellent Excel skills, including V look-ups and pivot tables.
  • Above average presentation and communication skills.

Benefits

  • Health/Rx insurance
  • Dental insurance
  • Vision insurance
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k) plan
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays
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