The Ames Companies - Orlando, FL

posted about 2 months ago

Full-time - Mid Level
Remote - Orlando, FL
Wood Product Manufacturing

About the position

The Accounts Receivable Analyst at The AMES Companies plays a crucial role in the Finance department, providing essential financial information and data analysis to ensure the organization maintains a healthy financial trajectory. This position involves full account management, offering both pre- and post-sales support to customers, ensuring they have accurate information regarding their account's financial status. The analyst will collaborate closely with various departments to assist customers with their account status, particularly in relation to credit positions within the organization. This includes providing estimated dates of collections for accounts and statistical data to support accounts receivable-related activities. In this role, the Accounts Receivable Analyst will manage an assigned portfolio of accounts receivable, which includes resolving deductions and sending collection reminders through various channels such as emails, letters, and phone calls. The analyst will be responsible for maintaining accurate and updated customer information in the system, ensuring timely follow-ups on collection calls, customer communications, and payment and credit memo resolutions. The ability to prioritize accounts based on deadline requirements is essential, as is the capacity to collaborate and communicate effectively with different departments regarding credits due to the organization or accounts that require escalation. The position also involves processing credit memos according to company policy based on information gathered from customers, preparing all necessary documentation to meet customer requirements, and monitoring account activity to keep customers informed of their financial position with the company. The analyst will work closely with the team to ensure that operational metrics are achieved, contributing to the overall success of the finance department.

Responsibilities

  • Manage accounts receivable, credit, and collection activities for assigned accounts.
  • Maintain accurate and updated customer information in the system.
  • Timely follow up on collection calls, customer communication, payment, and credit memo resolution.
  • Prioritize accounts based on deadline requirements for day-to-day tasks.
  • Collaborate with various departments on matters related to credits and account escalations.
  • Process credit memos according to company policy based on customer information.
  • Prepare documentation needed to satisfy customer requirements.
  • Monitor account activity to ensure customers are aware of their financial position.
  • Assist in customer inquiries through different communication channels.
  • Work with the team to ensure operational metrics are achieved.

Requirements

  • Minimum three years of relevant accounts receivable experience.
  • Minimum one year of accounts receivable analytics experience.
  • Basic MS Office skills with intermediate Excel skills (lookups, pivot tables, forecasting functions, macros, etc.).
  • Computer proficiency with Get Paid, Oracle, AS400 is a big plus.
  • Experience with ERP systems, preferably Infor ERP.
  • Strong work ethic with a sense of urgency and ownership of projects.
  • Strong interpersonal skills for effective communication.
  • Ability to perform quantitative analysis and problem-solving.
  • Strong English communication skills (oral and written).
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Ability to interpret various instructions in written, oral, diagram, or schedule form.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Wellness Programs
  • 401K
  • Holidays
  • Employee Assistance Program
  • Vacation Days
  • Disability Insurance
  • Employee Stock Option Plan
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