The Ames Companies - Orlando, FL
posted about 2 months ago
The Accounts Receivable Analyst at The AMES Companies plays a crucial role in the Finance department, providing essential financial information and data analysis to ensure the organization maintains a healthy financial trajectory. This position involves full account management, offering both pre- and post-sales support to customers, ensuring they have accurate information regarding their account's financial status. The analyst will collaborate closely with various departments to assist customers with their account status, particularly in relation to credit positions within the organization. This includes providing estimated dates of collections for accounts and statistical data to support accounts receivable-related activities. In this role, the Accounts Receivable Analyst will manage an assigned portfolio of accounts receivable, which includes resolving deductions and sending collection reminders through various channels such as emails, letters, and phone calls. The analyst will be responsible for maintaining accurate and updated customer information in the system, ensuring timely follow-ups on collection calls, customer communications, and payment and credit memo resolutions. The ability to prioritize accounts based on deadline requirements is essential, as is the capacity to collaborate and communicate effectively with different departments regarding credits due to the organization or accounts that require escalation. The position also involves processing credit memos according to company policy based on information gathered from customers, preparing all necessary documentation to meet customer requirements, and monitoring account activity to keep customers informed of their financial position with the company. The analyst will work closely with the team to ensure that operational metrics are achieved, contributing to the overall success of the finance department.