Accounts Receivable and Collection Specialist

Ctl Engineering - Columbus, OH

Full-time - Entry Level

Columbus, OH

11-50 employees

Professional, Scientific, and Technical Services

About the position

CTL Engineering is seeking an Accounts Receivable and Collection Specialist to join our team. This role is crucial in monitoring accounts to identify outstanding debts and ensuring timely payments from clients. The successful candidate will leverage their expertise in investigating historical data related to debts or bills, and will be responsible for reaching out to clients regarding overdue payments. This position is based in our Worthington office, with a planned move to New Albany in early 2025. It is important to note that this role requires onsite work, as no remote or hybrid work options are available. As an Accounts Receivable and Collection Specialist, you will play a key role in maintaining the financial health of our organization. You will be tasked with processing payments and refunds, resolving billing and customer credit issues, and updating account status records. Your ability to communicate effectively and negotiate with clients will be essential in encouraging timely debt payments. Additionally, you will report on collection activity and the status of accounts receivable, providing valuable insights to the finance team. We are looking for someone who is passionate about staying ahead of industry trends and enjoys problem-solving in a collaborative environment. If you have a creative approach to Accounts Receivable and Collections, we invite you to bring your expertise to CTL Engineering, where innovation and passion converge seamlessly.

Responsibilities

• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt or bill.
• Find and contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Process payments and refunds.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.
• Report on collection activity and accounts receivable status.

Requirements

• High School Diploma is required at a minimum.
• Associate Degree in Finance or Business or equivalent relevant training and experience preferred.
• 2+ years of experience in the accounting and finance department with credit and collections experience.
• Proficient with Microsoft Office and Outlook.
• Knowledge of credit and collections procedures, billing procedures, and collection techniques.
• Working knowledge of MS Office and databases.
• Knowledge of accounts receivable processes.
• Knowledge of office administration and procedures.
• Knowledge of general bookkeeping procedures.
• Knowledge of general accounting principles.
• Strong written and verbal communication skills.
• Ability to maintain confidential information.
• Ability to solve problems and recommend solutions.
• Skilled in negotiation.
• Strong organizational skills.
• Patience and ability to manage stress.
• Ability to function effectively and cooperatively as a member of a team and work independently.
• Ability to learn all aspects of CTL collection and finance database/software.
• Ability to stay organized and make the necessary amount of collections communications.
• Ability to follow through on tasks and create a positive impact on collections.

Benefits

• Medical insurance
• Life insurance
• Disability insurance
• Paid time off
• Employee Stock Ownership Plan (ESOP)
• 401K plan