Accounts Receivable and Collections Associate

Artskills - Bethlehem, PA

Full-time - Entry Level

Onsite - Bethlehem, PA

Merchant Wholesalers, Durable Goods

About the position

ArtSkills, Inc. is seeking a full-time Accounts Receivable and Collections Associate to manage account discrepancies, process payments, and resolve collection issues in a fast-paced environment. The ideal candidate will be detail-oriented, organized, and possess strong communication skills, with a focus on follow-up and process improvement.

Responsibilities

• Verify validity of account discrepancies by obtaining and investigating information from various departments and customers.
• Enter all received payments and apply them to customer accounts.
• Reconcile accounts receivable ledger to verify payments and resolve variances.
• Input financial data and produce reports using Microsoft Excel, Word, QuickBooks, and company-specific software.
• Respond to inbound inquiries regarding accounts and payments.
• Calculate discounts, percentage allocations, and credits, and spearhead process improvements for timely receipts.
• Assess data to verify entry, calculation, and billing code accuracy.
• Call vendors and customers to discuss and resolve account needs.
• Dispute chargebacks using retail portals.
• Research and resolve customer claims related to shortages, discount violations, and returns.
• Complete due diligence to resolve collection problems and maintain records of invoices, debits, and credits.

Requirements

• Solid understanding of basic accounting principles, fair credit practices, and collection practices and regulations.
• Proven ability to calculate, post, and manage accounting figures and financial records.
• Proficiency in MS Office and experience with accounting software, particularly QuickBooks; NetSuite is a plus.
• Prior experience working with mass market retailer portals in accounts receivable.
• Prior experience researching chargebacks for major retailers such as Walmart and Amazon.
• Excellent follow-up and negotiation skills.
• High degree of accuracy and attention to detail.
• Associate degree or equivalent in Finance, Accounting, or Business Administration.

Nice-to-haves

• Experience with Microsoft Excel for at least 1 year in a relevant role.
• Experience in Accounts Receivable for at least 1 year.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance