Accounts Receivable and Collections Manager

$85,000 - $95,000/Yr

Owl Services - Manchester, NH

Full-time - Mid Level

Manchester, NH

1,001-5,000 employees

Construction of Buildings

About the position

The Accounts Receivable and Collections Manager at OWL Services is responsible for overseeing the daily accounts receivable functions within the Northeast Petroleum division. This role involves managing the collections team, ensuring timely payments, and enforcing company policies. The manager will collaborate with various departments to enhance processes and drive improvements in credit and collections.

Responsibilities

• Drive credit and collections process improvements to decrease past due accounts and DSO
• Provide customer service regarding collection issues to resolve customer disputes
• Reconcile accounts receivable ledger to the customer portal to identify discrepancies
• Resolve customer inquiries quickly and effectively
• Assist with month end close and intercompany transactions
• Host regular touchpoints with sales and service team members to resolve customer disputes
• Identify and propose accounts for 3rd party collections and bad debt write off as needed
• Approve and process accounts receivable adjustments, transactions, and journal entries
• Prepare analysis of accounts receivable aging for leadership
• Assist with monthly forecasting cash collections and reporting to leadership
• Conduct credit reviews, establish credit limits on a timely basis, and determine credit holds when necessary
• Manage and lead a team of 4 by fostering a collaborative environment
• Reconcile and research customer accounts
• Assist with audit selections
• Establish strong relationships both internal and external

Requirements

• Minimum 8 years of experience in accounts receivable and collections, with 4 years in a supervisory role
• Understanding of basic principles of finance, accounting, and bookkeeping
• Proficiency with Microsoft Excel, i.e. VLOOK-UPs, Pivot tables, etc.
• Strong communication skills both written and verbal
• Ability to multi-task in a fast-paced environment
• Strong problem-solving skills
• Ability to work with a team

Benefits

• Paid training
• Health savings account
• Paid holidays
• Dental insurance
• Flexible spending account
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance