Accounts Receivable and Collections Specialist

$30,160 - $30,160/Yr

United Accounts Inc.-Fargo - Fargo, ND

Part-time,Full-time - Entry Level

Fargo, ND

About the position

The Accounts Receivable and Collections Specialist at United Accounts Inc.-Fargo is responsible for assisting consumers in resolving their financial issues through effective communication and negotiation. This role involves reaching out to clients, discussing payment options, and providing excellent customer service while adhering to debt collection regulations. The position offers opportunities for personal and professional growth in a supportive work environment.

Responsibilities

• Reach out to consumers to discuss payment options and negotiate payment plans.
• Work with consumers to resolve outstanding debts in a timely manner.
• Maintain accurate and up-to-date consumer records.
• Adhere to all applicable laws and regulations related to debt collection.
• Provide excellent customer service and support to consumers throughout the debt resolution process.

Requirements

• Prior experience in debt collection not needed but customer service experience or a related field is preferred.
• Strong negotiation and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Proficiency in using Microsoft Office Suite.

Benefits

• Supportive and collaborative work environment
• Ongoing training and development opportunities
• Rewarding work helping consumers achieve financial stability
• Compensation includes base pay plus commission
• No weekends