Core Mark - Westlake, TX
posted 4 months ago
As the Accounts Receivable Analyst at Core-Mark, you will play a critical role in supporting our business operations and planning for future growth. This position involves providing essential financial and administrative assistance by collaborating closely with our sales teams, credit managers, and customers regarding account inquiries. You will be responsible for maintaining daily activity logs and documentation through various communication channels, including email and Microsoft Teams, while processing payments to customer accounts. A successful candidate will contribute to the integrity of our accounting processes by monitoring invoices and payments, ensuring that all records are accurate and up to date. In this role, you will correspond with the Sales, Credit, and Operations teams to address any pricing discrepancies, aging inaccuracies, or general delivery questions. You will monitor all aspects of past due receivables through direct communication, email, or web portal interactions. Additionally, you will submit researched short pays and deductions to the client portal system as claims for requesting payment, reminding customers about upcoming payments or past due accounts, and sending out invoices and statements as necessary. Your responsibilities will also include reconciling monthly customer open account balance statements and collaborating with the Cash Applications department to identify mis-applied payments and remittances. You will perform account reconciliations to identify unpaid amounts, conduct heavy account research to resolve issues, and determine the reasons for residual balances, overpayments, and credit balances. Furthermore, you will ensure that unapplied cash is cleared to customer accounts, maintaining up-to-date payment information. You will be expected to accurately track customer responses and payment agreements in the database and provide weekly and monthly aging analytical reports to the AR Manager on identified A/R issues related to past due account balances, billing issues, and customer delivery disputes. Continually measuring and seeking ways to decrease DSO (daily sales outstanding) will also be a key part of your role, along with performing other assigned tasks to support the Accounts Receivable Department.